Which Aura Digital Frame Should You Choose? We Rank Them Here

Digital frames have revolutionized the way we display and share photos. They provide a modern solution for showcasing our favorite memories both at home and in the office.

Both PhotoSpring and Aura are popular options for those who are searching for digital picture frames. There are, however, multiple factors to consider. In this post, we'll be discussing design and functionality, pricing, and customer service and show why you may want to consider PhotoSpring’s bestsellers. To provide a clearer illustration, we'll conduct an Aura Frame review while comparing PhotoSpring with Aura Frame models.

Aura Carver vs. PhotoSpring: Let's Talk About Built-In Batteries

Let's first compare the PhotoSpring 10" Premium and Aura Carver Frame. The PhotoSpring frame has a sleek and modern design, while the Aura Carver has a wooden frame that resembles a traditional picture frame. Both PhotoSpring and Aura frames offer high-quality displays, with great image resolution and color accuracy. However, the PhotoSpring frames stand out with their user-friendly design, featuring a simplified interface that makes it easy to add and display photos.

When it comes to pricing, PhotoSpring and Aura offer various models at different price points. PhotoSpring's Premium model is priced at $159.00, while Aura's Carver model costs $149. Additionally, Aura's Carver Mat model is priced at $179.

For just $10 more, PhotoSpring's Premium model includes a built-in battery, eliminating the need to constantly plug and unplug the frame. This is especially helpful if you plan to display your digital frame on a bookshelf or in a location where access to an outlet is limited.

Aura Mason vs. PhotoSpring: Finding Quality on a Budget

PhotoSpring offers digital frames that not only have advanced features and wide customization options, but also come with affordable price options. That's why budget-conscious buyers love our digital frames!

Let’s take a closer look at the price comparison between PhotoSpring 10" Premium and the Aura Mason Frame. The PhotoSpring Premium is available at an affordable price of $159, which includes all the amazing features like a user-friendly interface and built-in battery. On the other hand, you can get the Aura Mason Frame at $199.

Moreover, at PhotoSpring we place a high priority on transparent pricing. We don't charge any additional subscription fees or hidden costs. And as a cherry on the top, we offer a FREE shipping!

Why Customer Service Matters

Customer service is another important criterion that shouldn't be ignored when deciding which digital picture frames are right for you. And let’s be honest, navigating digital frames and apps can be tricky, especially for those who are not very tech-savvy.

If you're experiencing any issues with the Aura Frames app or require Aura Frame troubleshooting, Aura has a dedicated Help Center webpage that provides all the necessary information.

At PhotoSpring, we place great value on our customer support. Not only we offer 24/7 customer support via email or phone but we also provide a detailed guide for our digital frames. Our user guide contains a wealth of useful information and answers to common questions. 

Making our customers happy is our top priority and we're proud to say that we've received many positive reviews on both Amazon and our website. But what truly brings us joy is having built a beautiful community of satisfied customers.

Overall Impressions: PhotoSpring - The Top Choice for Customer Service and Affordability

In conclusion, PhotoSpring stands out for their user-friendly design, built-in battery, and transparent pricing. If aesthetics is particularly important to you, Aura Frames may be a good choice, though keep in mind that their models range in price from $149 up to $399. For those seeking an affordable yet high-quality digital picture frame, PhotoSpring frames offer a much lower price point, starting at only $139. Rest assured that you won't have to sacrifice quality for affordability with PhotoSpring.

PhotoSpring's Premium model has a distinct advantage with its built-in battery that can last up to 4 hours, whereas all Aura Frame models lack this feature.

Additionally, PhotoSpring's exceptional customer service makes navigating digital frames and apps much easier, even for those who may be less tech-savvy. When it comes to combining affordability and excellent customer service, PhotoSpring truly shines.

Customer Review:

Customer Service is ABOVE AND BEYOND

We got this frame as a memorial frame for our beloved cat who passed in 2021. After much research for a frame that would play pictures AND videos in an automatic slideshow we decided on the PhotoSpring. Setup was easy, we were both able to send our memories from our various phones to the frame without issues. It ran perfectly for over a year and a few months. Last week (Feb 2023) it was getting an automatic update and got stuck at 0% installing the update. No way to force it to reset, no easy instructions for factory default settings. Hard reboots just kept bringing up the same screen stuck trying to update. I reached out to customer service and was told to send the frame back for warranty repair and they'll swap the memory. Sounds okay to me, I packaged it up nice and safe and left it in my car to drop off the next time I got a chance. Customer support response was prompt and courteous. Here's where they blew me away though. Couple days later I get another email from customer service. They said they might have a way to remotely fix the frame if I haven't already sent it out. I was surprised they still worked on my issue after 2 days! Luckily I procrastinated a bit on mailing it off so I unpacked it, plugged it in as instructed and waited. I was told the dev team would work on it in a few hours. This morning I wake up and the frame is back to normal. That was insane. They didn't have to keep working on my issue, but the team took the time to do so. For just me. Or at least it felt like it was just for me, but that's all the counts for customer service is making each individual customer FEEL special. That felt like ABOVE AND BEYOND to me. Tldr; the frame is great and in the rare event you encounter anything wrong with it, I highly encourage reaching out to PhotoSpring. They got you and will take care of you.

Minh A. Do,  February 10, 2023

Amazon Review